Services

Digital Transcription

Digital transcription typing services are provided by Lisa Mills, principal, utilising the latest versions of Olympus’s PC Transcription hardware and software. Lisa runs all contemporary versions of Microsoft operating systems and office suite programmes. Lisa’s system has the capability to transcript DSS, WMA and WAV files.

Not only can Lisa do the transcription for you but she can assist you in purchasing digital equipment to transcribe to. Lisa will transcribe your spoken word into a coherent written document that will need only minor editing once you receive it back. Documents can be formatted to your particular style or to a professional, uniform style that will give you that edge and ownership to impress your clients.

Lisa can set up precedents from your deeds or documents for you to keep on your system. You will be able to use these over and over, just modifying each to your particular client requirement, or Ideal can keep these documents on their system and modify them for you.

Dictaphone Typing

Ideal Systems has the capability to transcribe from tape - standard size or mini.

Copy typing

Copy typing is available. You can fax, email a PDF, post or drop off a document (handwritten or typed) for copy typing. Lisa will format to your requirements. Larger documents can be formatted with linked contents and indexes, footnotes, pictures and graphs.

Other typing services

Mail merges, mail outs, flyers, DLE brochures all of these can be done. Speak to Lisa about your requirements and she will be able to assist.

PowerPoint and Publisher

Lisa can produce PowerPoint presentations and Publisher documents.

Costs

In this highly competitive economic environment when everyone wants the most for the least amount of money, you will find Ideal Systems charges a very reasonable rate. Being a good, but competitively priced professional will get you repeat business and recommendations, Lisa works on the same principle. The majority of Lisa’s work has been from word of mouth and repeat business.

Ideal Systems charges a flat rate for secretarial and typing services. This hourly rate is broken down into 15 minute units. Lisa charges one flat rate for business hours, overnight or weekend work.

Lisa types at 80 wpm. For digital transcription (normal dictation) this calculates to a ratio of 3:1-4:1 spoken vs. typed word. So for every 1 hour of dictation it will take between 3-4 hrs to type. Therefore you will know before you even dispatch the job, approximately how much it will cost. For transcription of a meeting (several parties talking) this is closer to 5:1 ratio - 5 hrs typing for every 1 hour of recording.

Copy typing can be calculated at approximately 5 pages per hour (this is based on a full page of single spaced typing). If a larger document requires linked contents, inserted graphics and pictures and design input then there may be additional time required. This will be discussed and agreed at the outset.

Ideal Systems can arrange copying, binding, printing etc and will pass these costs on at cost plus time basis.

For large jobs or long term assignments Lisa is happy to negotiate her charge out rate.

Cost savings to your business

• Being based at my home means low overheads which I can pass on to you.
• No need to employ extra staff and pay for holidays, sick leave, redundancy or downtime.
• No need to pay staff for overtime, time in lieu or overload existing staff with too much work.
• What you want, when you want it, but not a whole lot of what you don't want (paying for downtime, holidays, sick leave, office equipment, tea breaks, personal phone calls and staff chit chat).

Billing

Ideal Systems is happy to bill you on a per job or monthly basis. Whichever suits your requirements.

Work turnaround

Where possible Lisa will turn work around immediately. Obviously due to other commitments this will not always be possible. As a digital transcription typist Lisa has established relationships with many others running similar sorts of businesses and services. If Ideal Systems is unable to help you to meet your deadline for whatever reason, Lisa is happy to refer you to someone who can.

Lisa is sometimes required to work at a client site. When she is working away from her office Lisa will have her email out of office message on. This is updated on a daily basis to keep clients informed of what Lisa’s workload is looking like at all times.

No job too big or small

One off jobs or regular clients, Lisa is happy to help whoever needs typing/secretarial services when they need those services - once, once a year, once a month, once a week, even daily.

Other secretarial services

Lisa is very versatile and loves variety in her work so if there is anything that you need done that you think she may be able to assist with (but it is not specifically mentioned here) then please do not hesitate to ask. If Lisa is unable to help you then she may be able to refer you to someone who can. If logistically possible Lisa is happy to work at your offices to cover for staff absences and overload. (This service is only available to Auckland clients and is charged at a slightly higher rate to cover parking and travel expenses).